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Gallery Closure due to Coronavirus: FAQs

We hope the below information will address any questions you may have around our closure. This will be updated regularly as new information becomes available and we thank you for your support during this challenging time.

If you aren’t able to find an answer on this page please email enquiries@dulwichpicturegallery.org.uk and we’ll get back to you as soon as we can. Follow us @DulwichGallery and sign up to our elist to keep up-to-date. We look forward to seeing you all back at the Gallery soon.

Are all your galleries closed?
The Gallery has closed temporarily in response to increasing concerns around the impact of COVID-19 (Coronavirus) and in order to protect the health and wellbeing of our visitors, staff and community. We look forward to welcoming you back in the future and wish everyone good health. 

Are the grounds closed?
Currently the Gallery’s grounds are closed to the public. We operate as a full site with staff working across the buildings, café and grounds. In order to protect the health and wellbeing of our staff, visitors and community and to ensure the security of our building, it is necessary to close the full site. We are sorry that you won't be able to access the grounds during this time but would encourage you to enjoy surrounding green spaces including Dulwich and Belair Park.

When will you re-open?
We continue to closely follow advice from the Government and Public Health England. Currently our biggest priority is the health and wellbeing of our staff, visitors and community. Our work continues during this time.

I booked a ticket to an event, is this still happening?
All tickets will be automatically refunded. Where possible, events will be rescheduled once we have re-opened. To receive updates please sign up to our elist.

I am a Friend of the Gallery. What will happen to my membership?
As an independent charity, we receive no regular government or Arts Council funding. We could not exist without the support of our Friends. If your membership is up for renewal soon, please do consider renewing. As a thank you, anyone who renews until 31st March 2021 will have their membership extended by the period we are closed. If you have any questions regarding your membership please email friendsmemberships@dulwichpicturegallery.org.uk

Will the summer issue of In View go ahead?
Yes! We are working hard to ensure all our Friends members receive their summer issue of In View, which will be full of enriching creative content to provide some respite during these difficult times. We are hoping this will be with you in July and will provide an update online and via email once we have a confirmed date.

Can I still order from the Dulwich Picture Gallery online shop?
The online shop is currently closed and not processing orders. However, our print on demand service, run by King & McGaw is still open for orders. Visit the print shop here to purchase a print of a stunning painting from our collection. You can also support the Gallery by purchasing an online shop voucher which can be redeemed against any item in the online shop upon reopening. 

Can I enquire about hosting an event at Dulwich Picture Gallery?
Not currently. The events team are unable to help with enquiries at present but do get back in touch in June. We can’t wait to re-open our beautiful spaces again and welcome enquiries for events taking place from autumn 2020 and beyond. In the meantime you can download our current brochures for more information below. 
Download our Weddings brochure 
Download our Event hire brochure

Is the Gallery’s learning programme continuing during closure?
Whilst our site remains closed, our learning and event programme has been paused. However, our creative work continues and we’re exploring ways to reach out to the community during this time. 

How can I support the Gallery during this time?

Visit our online shop
Buy an online shop voucher – redeemable against any product when it re-opens, including our fantastic British Surrealism range or bring a stunning work from our collection to your walls at home with our print-on-demand service

Donate the cost of your ticket
If you were planning on coming to our exhibition or event programme this spring, please consider donating the cost of your ticket. Anything you can spare at the moment is hugely appreciated.

Stay connected
One of the easiest ways to show your support is to follow us on social media @DulwichGallery, or sign up to our elist.